Terms and conditions

§ 1 Scope and Provider

These Terms and Conditions ("Terms") govern all services offered in connection with the purchase and use of AgenticCutter via the website agentic-cutter.com. The provider and contracting party is:

Bernhard Götzendorfer, sole proprietor Rittingergasse 15/11, 1210 Vienna, Austria Email: office@gotzendorfer.at

These Terms apply to consumers within the meaning of the Austrian Consumer Protection Act (KSchG) as well as to business customers. Deviating terms proposed by the customer are not recognised unless the provider expressly agrees to them in writing. For information on the processing of personal data, see the Privacy Policy.

§ 2 Description of Service

AgenticCutter is a native macOS app for local, agentic video editing. It is offered exclusively through direct distribution via agentic-cutter.com, not through the Mac App Store. The system requirement is macOS 26 or later on an Apple Silicon device. Purchases are processed through the payment provider Stripe, the licence is issued through the licensing provider Keygen, and delivered together with the download link by email (see § 9 for details).

Before purchase, AgenticCutter can be tried free of charge for seven (7) days, without providing payment details; the trial ends automatically when this period expires, with no cancellation required. The details of the trial, in particular the device binding and the locking of render and export after the trial expires, are set out in the End User Licence Agreement (EULA, § 5).

§ 3 Pricing Plans and Quota

AgenticCutter is available in three pricing plans:

• Monthly subscription: EUR 7.99 per month
• Yearly subscription: EUR 49 per year
• One-time purchase: EUR 99, limited to the first 100 buyers

The one-time purchase offer is subject to availability: it applies only to the first 100 non-revoked licences. Once this quota is exhausted, the checkout automatically refuses to create a further one-time purchase order; from that point on, AgenticCutter can only be purchased as a subscription. The provider reserves the right to increase the quota or to end the one-time purchase offer early.

§ 4 Conclusion of Contract

The essential characteristics of AgenticCutter and the applicable total price are clearly and comprehensibly displayed to the customer on the pricing page at agentic-cutter.com before the binding order is placed; these details form part of the contract. The purchase contract is concluded through a binding order: by clicking the payment button in the checkout, the customer submits a binding offer. The contract is concluded once payment is confirmed. After successful payment, the provider sends by email the licence key, the download link to the app, and, for a paid licence, confirmation of the waiver of the right of withdrawal on a durable medium under § 7(3) FAGG (see § 9 and the Withdrawal Notice for details).

§ 5 Prices, VAT and Payment

All stated prices are final prices in euros. The provider operates as a small business (Kleinunternehmer) under § 6(1)(27) of the Austrian VAT Act (UStG 1994) and is therefore not liable for VAT; no separate VAT is shown accordingly. For every one-time purchase and every subscription payment, the provider issues an invoice via Stripe carrying the note "VAT exempt under § 6(1)(27) UStG 1994" (Umsatzsteuerbefreit gemäß § 6 Abs. 1 Z 27 UStG 1994). Payment is processed through the payment provider Stripe; the payment methods offered in the checkout are displayed at the time of purchase. Payment is due upon completion of the order process.

§ 6 Subscription: Term, Renewal and Cancellation

The monthly or yearly subscription automatically renews for the respective chosen term unless cancelled in time. Before each automatic renewal, the provider sends a reminder by email to the address on file; that reminder is sent at least 14 days before the renewal date, and in any case early enough that cancellation effective at the end of the current billing period is still possible, and it states the renewal date, the price then due and a note that cancellation remains possible up to that date. The reminder informs solely about the upcoming renewal on the terms already agreed; it does not replace the announcement of a price change under § 7 but is additional to it. A price change is always announced separately under § 7, that is, at least 30 days before it takes effect and only with the customer's express consent.

Cancellation is possible at any time, effective at the end of the current billing period, informally by email to office@gotzendorfer.at. The customer may equally cancel the subscription at any time themselves through the Stripe customer portal; it is reachable via the link in the footer of the website and via the link in every reminder email under paragraph 1. Both routes stand side by side as equivalents and differ only in the channel, not in the deadline: in either case, cancellation takes effect at the end of the current billing period.

The provider may terminate the subscription with 30 days' notice, in particular in the event of a breach of these Terms. In the event of default of payment, the provider additionally suspends access to the licence under § 16, independent of this notice period; that suspension only blocks use and does not by itself terminate the contract unless the provider separately terminates it under this paragraph. After expiry of the 30-day money-back period referred to in § 11, no pro-rata refund of amounts already paid for the current billing period is made upon cancellation; within those 30 days, the voluntary money-back commitment under § 11 applies regardless of the cancellation date.

§ 7 Price Changes

The provider reserves the right to adjust subscription prices for future billing periods. A price increase is permitted at the earliest two months after the conclusion of the contract (§ 6(2)(4) KSchG). Price changes are announced to existing subscribers at least 30 days before they take effect, by email to the address on file, and require the customer's express consent; silence does not constitute consent (§ 6(1)(2) KSchG). If the customer does not consent to the price increase, the subscription continues at the previous price until the end of the current billing period, and the customer additionally has a special right of termination effective on the date the new prices take effect. Price reductions apply immediately from the next billing cycle.

§ 8 One-Time Purchase

The one-time purchase grants an unlimited licence to use AgenticCutter for a single payment of EUR 99, as long as the quota of 100 licences referred to in § 3 is not exhausted. The one-time purchase carries no recurring costs. For the first 100 one-time buyers within this quota, the provider voluntarily commits that all future updates of AgenticCutter are included in the purchase price; should the provider discontinue distribution or further development of the software, an already-purchased licence remains usable in the last delivered feature set, and no claim to further updates then exists. Details are set out in the End User Licence Agreement (EULA, § 8). The licence continues indefinitely unless it is effectively suspended under § 16.

§ 9 Delivery and Provision

AgenticCutter is provided exclusively in electronic form; no physical delivery takes place. After successful payment, the customer receives the download link to the app and the personal licence key by email, sent to the address provided at the time of purchase.

§ 10 Right of Withdrawal

Consumers generally have a statutory right of withdrawal for this distance contract under the Austrian Distance and Off-Premises Contracts Act (FAGG). For the full details, in particular regarding the deadline, how to exercise it, and the exception for digital content already delivered under § 18 FAGG, please refer to the Withdrawal Notice.

§ 11 Voluntary 30-Day Money-Back Commitment

Independent of the statutory right of withdrawal under § 10, the provider voluntarily grants a 30-day money-back commitment: within 30 days of the purchase date, the customer may request a full refund of the purchase price without giving a reason. This commitment exists in addition to the statutory right of withdrawal and does not constitute an acknowledgement of any legal obligation. The refund is made using the same payment method used for the purchase. Requests should be sent by email to office@gotzendorfer.at.

§ 12 Usage Rights

The specific usage rights to AgenticCutter, in particular the scope of the licence, the permitted number of devices and usage restrictions, are set out in the End User Licence Agreement (EULA). It is available at End User Licence Agreement and forms part of these Terms.

§ 13 Use of Artificial Intelligence

AgenticCutter works agentically: the app analyses and cuts video material using locally executed AI models and can, at the user's own request, additionally connect to external AI services. Any connection to such external services is made exclusively with the user's own credentials; the provider is not involved in that processing and does not itself supply credentials for external AI services. Editing suggestions produced by the app must be reviewed by the user before publication.

§ 14 Warranty

The statutory warranty provisions under Austrian law (ABGB, VGG) apply to the paid licence. In the event of a defect, the provider is first entitled to repair or replacement. If repair or replacement fails twice, the user may demand a price reduction or rescission of the contract. For a digital service provided continuously under a subscription, the warranty applies for the entire provision period; the provider supplies the updates required for the continued freedom from defects of the digital service (§ 7 VGG). These warranty provisions do not apply to the free trial under § 2, since it is not a paid service.

§ 15 Liability

The provider is liable without limitation under statutory provisions for damages caused by intent or gross negligence. For slightly negligent damage to property or financial loss, liability towards business customers is excluded to the extent legally permissible; towards consumers, statutory liability remains unaffected. The provider is not liable for results based on an external AI connection that the user has set up themselves under § 13.

§ 16 Suspension in Case of Misuse

The provider may suspend a licence or refuse its activation for specifically named cases of misuse, in particular the sharing of the licence key with third parties or circumvention of the device limit set out in the EULA. Suspension on this ground generally takes place only after a prior warning and only to the extent it is proportionate, weighing the interests of both parties.

Independently of this, and without prior warning, the provider suspends a licence automatically as soon as a due subscription payment fails (default of payment); this suspension is automatically lifted as soon as payment is successfully brought current, and it does not affect the notice period set out in § 6. Likewise, the provider revokes a licence without prior warning as soon as the purchase price paid for it has been refunded in full, for example following a withdrawal under § 10 or the voluntary money-back commitment under § 11.

§ 17 Governing Law, Jurisdiction and Dispute Resolution

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Towards consumers, this choice of law applies only to the extent that it does not deprive the consumer of protections granted by mandatory provisions of the law of the country in which the consumer has their habitual residence. For disputes with consumers, the statutory place of jurisdiction at the consumer's place of residence remains unaffected, unless a mandatory statutory rule of jurisdiction applies. The place of jurisdiction for disputes with business customers is Vienna. The provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board; to the extent that, in an individual case, information on the competent alternative dispute resolution body is owed, the provider informs consumers accordingly under § 19 of the Austrian Alternative Dispute Resolution Act (AStG). The EU Online Dispute Resolution platform (ODR platform) was discontinued by the European Commission on 20 July 2025 and is no longer available.

§ 18 Final Provisions

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected; the invalid provision is replaced by the applicable statutory rule. The provider reserves the right to amend these Terms where objectively necessary, for example due to changes in the law or new features of AgenticCutter. Changes are announced by email at least 30 days before they take effect and require the customer's express consent; silence does not constitute consent (§ 6(1)(2) KSchG). For contracts already concluded, the version of these Terms in effect at the time the contract was concluded applies.