Privacy policy

Introduction

The protection of your personal data is important to me. This privacy policy informs you under Art. 13 GDPR which data AgenticCutter processes for purchase, licensing and website use, for what purpose, and on which legal basis. It supplements the general privacy policy at gotzendorfer.at with the product-specific processing carried out by AgenticCutter.

Data Controller

Name

Bernhard Götzendorfer

Address

Rittingergasse 15/11
1210 Wien
Österreich

Email

office@gotzendorfer.at

Payment Processing (Stripe)

Purchasing an AgenticCutter licence is processed via Stripe. Your payment data (card details, billing address, email address) is held exclusively by Stripe and is never transmitted to me in plain text. The legal basis is Art. 6(1)(b) GDPR (performance of the purchase contract). Stripe processes data partly in the USA, a third country under GDPR; the safeguards for this transfer are described below under "International Data Transfer".

Licence Management (Keygen)

To issue and verify your licence, the licensing provider Keygen processes your email address, your licence key, and a machine fingerprint of the devices on which you activate the licence. The fingerprint identifies only the device, not you as a person. Legal basis: Art. 6(1)(b) GDPR (performance of the licence contract).

Email Delivery (Resend)

Transactional emails, for example sending your licence key together with the purchase confirmation after purchase, and resending the licence key on request, are sent via Resend. This processes your email address and the content of the respective email. Legal basis: Art. 6(1)(b) GDPR (performance of the purchase contract).

Hosting and Operation (Vercel)

This website is hosted by Vercel Inc. (USA). On page requests, Vercel records standard server logs (IP address, timestamp, URL requested, user agent, status code) to ensure operation. Legal basis: Art. 6(1)(b) GDPR (contract performance, hosting).

Error Monitoring (Sentry)

To detect and resolve errors on this website, error stack traces, the requested URL, the user agent, and technical runtime information are transmitted to Sentry (EU region / Frankfurt). Personal data such as IP addresses or form content is not transmitted. Error events are retained for 90 days. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in site stability and quality).

Reach Measurement Without Cookies

To improve AgenticCutter, page views, clicks and downloads are counted. Counting is aggregated, cookie-free, and does not create personal profiles of individual visitors. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in product improvement).

Cookies

No cookies are set for reach measurement. Technically necessary cookies, for example as part of the Stripe checkout, are only set once you actively start the purchase process.

Retention Periods

Purchase-related data such as invoices and payment receipts is retained for seven years under the Austrian tax retention obligation (§ 132 BAO). Licence keys and machine fingerprints are stored for the duration of the active licence and deleted after expiry or revocation, unless a legal retention obligation applies. For the other processing described above, the retention periods of the respective provider apply, as stated in each section.

Your Rights

As a data subject, you have the following rights regarding your personal data: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection (Art. 21).

Contact for Data Protection Requests

For questions about data protection or to exercise your rights, please contact:

office@gotzendorfer.at

Right to Lodge a Complaint

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the competent supervisory authority:

Name

Österreichische Datenschutzbehörde

Address

Barichgasse 40-42, 1030 Wien

Website

www.dsb.gv.at

International Data Transfer

Stripe processes payment data partly in the USA. The transfer is based on the EU Standard Contractual Clauses (Art. 46(2)(c) GDPR) and, where applicable, the EU Commission adequacy decision (Data Privacy Framework). Keygen, Resend, Vercel and Sentry apply the same safeguards where they process data outside the EU.

Withdrawal and Refunds

You have the right to a full refund within 30 days of purchase without giving a reason. Because AgenticCutter is digital content delivered to you immediately after purchase, the statutory right of withdrawal ends once delivery begins, provided you have explicitly agreed to this and confirmed your acknowledgement that the right of withdrawal is lost. The 30-day money-back guarantee applies independently of this as a voluntary commitment.